***********, shocking lack of customer service or values.

Neotel has handed my account over for non payment of R300, after trying to migrate a line from the previous owners business to mine every month for the last 5 months. Shocking service when we have sent all the required documentation multiple times. We have had verbal confirmation and email confirmation numerous times that the change of ownership has been completed and then the previous owner gets billed again. She has now cancelled her bank account and now I am handed over due to neotels incompetence over a 5 month period. Why must I be penalised for their incompetence and lack of customer service? If this is not resolved I will be taking it further.