Incompetant Staff

It seems impossible to cancel an account with Neotel. I cancelled our account in January 2013 and last week Friday they sent a statement showing that the account was still active. I have spoken to Charmaine, Landa and Thuba since 2014 trying to sort this out. After countless emails showing the cancellation request, we are still being billed. I want to speak to MD directly as this is unacceptable! I cannot be dealing with this every other month and no resolution comes of it.<br> <br>