jJ
jonita J

1 reviews | Active since Jun 2017

21 Jun 2017, 16:56

Imagine your business NOT receiving calls for two days!!!

<p>Our business phones are with Neotel. After customers complained that they are not getting through to our phones we reported this to Neotel immediately. </p> <p>We reported this to them YESTERDAY at 8:00 and we are still unable to receive any phone calls.</p> <p>We've phone customer service a few times but they can only assist you to a point. The network department needs to resolve the problem from there.</p> <p>WE have no idea what is wrong and NO idea as to when we can expect to receive the service that we PAY for.</p> <p>WHAT do we do from here????</p>

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Replies (1)
jJ
jonita J's update22 Jun 2017, 16:19
Reviewer Update

Neotel, officially we can say our business are now 3 days without ANY incoming calls (translated - no business) because of NEOTEL

AND still no answers or explanations as to WHY we are not receiving any calls!!!

This is shocking!!!