1 reviews | Active since Sept 2012
I'm being charged for someone else's account!
I had a Neotel account very briefly almost 2 years ago. After being retrenched I had to give it up. However during the past 7 months I am receiving billing information on a daily basis. I have queries this with them and was told that my number was reallocated to someone else. They promised to change the details to the new subscriber but I am still getting daily billing reports, and the new client is really clocking up the billing amount.<br> This morning I received an sms from a collection agency/attorney threatening me for non payment of the account. Obviously nothing has been done about this new client. I simply cannot understand how they can reallocate an account to someone else without changing the relevant and very important details!! I NEED THIS HARASSMENT STOPPED IMMEDIATELY.
Thanks for getting in touch although we are sorry to hear about this.
We are not able to locate your details based on the account number supp**** here.
Please could you kindly supply your RSA ID # and we will be most happy to have the matter attended to.
Kind regards,
The Neotel Team
Thanks for getting in touch although we are sorry to hear about this.
We are not able to locate your details based on the account number supp**** here.
Please could you kindly supply your RSA ID # and we will be most happy to have the matter attended to.
Kind regards,
The Neotel Team
