I am going to cancel my account!!!

Hi Didi. You have not made contact with me. This morning I am going to your office to cancel my account. I will pay what ever amount I have to. I have had enough. I NEVER denied receiving the new device. The only thing I did not do is activate the device. I was never told this HAD to be done. My wife and I understood that we were automatically on the 10gig option after NEOTEL contacted US and made us the offer. WE DID NOT ASK FOR THE NEW 10GIG OFFER IT WAS OFFERED TO US BY NEOTEL!!! Yes I am now shouting!! I will now cancel my account so NEOTEL can no longer ***** my money and I never need to beg NEOTEL for an ACCOUNT again!!!