Horrible, horrible service

<p>Have not had signal on our wifi/internet router as well as business phones for the past 2 weeks?! As a business we depend on Internet, and seeing as though no business is being done, we shouldn't have to pay for this bad service? As a customer I should not be obliged to pay for a service I'm not receiving. And it's disgusting that a Neotel rep has not called and explained what is going on... Neotel is simply a failing company and I'm in the process of cancelling my contract. </p>