HANDED OVER FOR OWING NOTHING

<p>It appears as it because I wrote a complaint a month or so ago and stated that I refused to pay Neotel a transfer of service Fee of R1000.00. I refused to pay because they were unable to find their signal in the built up residential area of Glen Anil in Durban. Subsequently Notel debitedmy bank account to the value of R1236.58 without my consent. My contract was cancelled by Neotel effective 06/10/2016. I am almost certain that the person who responded to my Hello Peter Complaint decided to get revenge on me for going to social media. I have received a threatening SMS from a company called NU-DEBT and now I have just received a threatening e-mail from NU-DEBT. I contact them and explained that I have a statement from Neotel dated 1/12/2016 which confirms I owe nothing - NU-DEBT were very confused so I called Neotel and spoke to Thabo (my reference number for the call was fcr870774) and he confirmed that I in fact owe Neotel nothing. - What a joke - how does a company get away with trying to ruin peoples lives with Debt Agencies when those customers owe them nothing. Surely there must be recourse against such businesses for doing this. </p> <p> </p> <p>I told Neotel I refused to pay - my account was not overdue - no statement was sent to me stating what I owed, they simply just took the money out of my account - and even after they took the funds on the 1st of December 2016 I still get an e-mail on the 19TH OF JANUARY 2017 from their Debt Collection Agency threatening me. </p> <p> </p> <p>Disgusting - I have a 100% clear credit record and will take Neotel to court if my name is smeared in any way by them. I expect confirmation and an apology rom Neotel that nothing is owed and I honestly pray that the R1000 I lost is made up by less customers using this company. </p> <p> </p> <p>Mrs Bernice Janse Van Rensburg</p>