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<p>Neotel are the most unprofessional of companies when dealing with their clients. I had a contract with them for 24 month period. When this period was drawing to a close, I contacted them requesting to cancel as I had taken a fibre contact with another supplier. They informed me to cancel by phone, this I did, informed it would take 20 working days, sent an email and requested canceling the contract, but they also said someone from the cancellations would phone me, never happened. I saw that a debit came of in August, and then again in September. Phoned them asked why they had not cancelled as I requested. No explanation. Requested again they cancel, i cancelled my debit order with my bank; now see that I have been handed to their debt collectors. October 13th by email. I have all the communications and reference numbers from my calls and emails. This company is dysfunctional. Their customer relations people are useless and unhelpful. Treats its customers disgustingly and arrogantly. They deserve to go out of business. I well next go to their offices armed with all the documentation and demand to speak to someone senior enough to get resolution.</p>