Found out I was **** to with contract

<p>On Friday I had two techs come and put up an antennae to strengthen the signal I was receiving from neotel as it has been pathetic... </p> <p> </p> <p>I was told by techs as well as a guy by the name of Tyrone that there is not enough strength in my area and that I should basically never have been allocated the contract.</p> <p> </p> <p>Tyrone advised that I would get a full refund for monies which were taken off my account, James the tech is witness to this.</p> <p> </p> <p>Now I have some other person telling me the contract is still active and will not get a refund. The router and sim etc was taken away last week.. why is it that the account is still active?</p> <p> </p> <p>Can people like Tyrone not do their jobs sufficiently or do they do as neotel does and lie and ***** from their customers.</p> <p> </p> <p>I want my refund for the money that was deducted from my account as the contract was sold to be under false pretenses.</p> <p> </p> <p>Could someone with half a brain please get back to me via email.</p>