1 reviews | Active since Feb 2015
FED UP WITH NEOTEL
During the week of 10 March and 15 March i app**** for the Neolflex 15 GB deal, the device was delivered within a day, the download speed was so slow it took 10minutes to load Google. I immediately phone koketso...the device was collected. I sent kometso numerous emails what can i do from my side ... he never rep**** any of my emails. Now i receive an invoice for R215..after R357 of airtime used to sort this out Neotel sent me a letter my account will be credited. Fine i thought end of the story...well not..this afternoon I received a sms from MBD ATTORNEYS THAT I AM BEING HANDED OVER FOR NOT PAYING MY ACCOUNT. I AM SO FED UP WITH NEOTEL ITS NOT FUNNY ANYMORE. EMPTY PROMISES..THATS WHAT NEOTELS ABOUT. YOUR NEOTEL ACC 9R*** IS OVERDUE & HAS BEEN HANDED OVER TO MBD INC.. CALL NOW TO MAKE ARRANGEMENTS ***.<br> <br> I WONDER WHO WILL BE RESPONSIBLE FOR THE ATTORNEYS FEES???<br> <br> PLEASE FIX THIS
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
