AB
Annemarie B

1 reviews | Active since Mar 2017

28 Mar 2017, 13:11

Extremly poor service

<p>I have asked numerous times to please send me daily notifications on how much data I have left. I have even changed the e-mail address if my work maybe blocks the e-mails. But there were just excuses and promises. I ended up paying almost 3 times my usual amount end of March and am guessing it will me the same end of April.</p> <p> </p> <p>I can’t even check my data on the website as it gives me the following message:</p> <p> “Request cannot be processed as you don't have any valid service”</p> <p> </p> <p>I’m guessing this is because I terminated my contract – which by the way only steps in end March (31.03.2017)</p> <p> </p> <p>I terminated my contract because I’m tired if this poor service. Not even the termination Neotel could do right. I received an e-mail informing me that someone will contact me to confirm the termination and nobody did. I had to contact Neotel again to confirm my contract will be ended. </p> <p> </p> <p>But I am glad that I did terminate it. I will never again sign up with Neotel and will also tell all my friends and family not to. </p>

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