JV
Jacques V
1 reviews | Active since Jan 2016
14 Jan 2016, 13:22
Extremely *********** service from call center
I have reported a faulty LTE gateway to them, as we had a very bad storm. and i keep on loosing my signal.<br> <br> i then phoned, the wirst time, they wanted to charge me R 850 to, to look at the problem, although i told them what was worng.<br> <br> the second time, they put the phone down on me,<br> the third time, i got through, to a \Supervisor"and he assured me"
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Neotel's replyOfficial
15 Jan 2016, 14:59Hello jvisagie0011,
Thank you for contacting us with your query. We have contacted our team and see that your query has been assigned. We are going to follow up with our team on the matter and be in contact
Thank you for contacting us with your query. We have contacted our team and see that your query has been assigned. We are going to follow up with our team on the matter and be in contact
Neotel's reply15 Jan 2016, 14:59
Official
Hello jvisagie0011,
Thank you for contacting us with your query. We have contacted our team and see that your query has been assigned. We are going to follow up with our team on the matter and be in contact
Thank you for contacting us with your query. We have contacted our team and see that your query has been assigned. We are going to follow up with our team on the matter and be in contact