EK
Ernst K
1 reviews | Active since Mar 2010
11 May 2015, 11:53
Exceptional service
After struggling with connectivity issues for a while, I decided to give Neotel a call and try their Wireless Broadband offering. I phoned them on Thursday morning, and by Friday afternoon at 17:00 I was connected to their network and enjoying pure internet bliss. Koketso Mphahlele did a great job in expediting this process and the installation team were very efficient and helpful. They managed to install the antenna and modem in record time. The connection itself is far superior to the terrestrial connection we used before and I am a very happy customer.
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Replies (1)Neotel's replyOfficial
11 May 2015, 12:00Hello ernstk,
Thank you for taking your time to post this compliment.
We are glad that we were able to assist you.
We aim to continue improving the service experience and exceed your expectations.
Regards,
Customer Services Team
Thank you for taking your time to post this compliment.
We are glad that we were able to assist you.
We aim to continue improving the service experience and exceed your expectations.
Regards,
Customer Services Team
Neotel's reply11 May 2015, 12:00
Official
Hello ernstk,
Thank you for taking your time to post this compliment.
We are glad that we were able to assist you.
We aim to continue improving the service experience and exceed your expectations.
Regards,
Customer Services Team
Thank you for taking your time to post this compliment.
We are glad that we were able to assist you.
We aim to continue improving the service experience and exceed your expectations.
Regards,
Customer Services Team
