Everything is wrong with Neotel

Ive had a contract in place with Neotel since the 23/04/2015. Since inception of this contract I have had nothing but problems, perhaps Neotel is in competition with Telkom on who could provide the worst possible service in the history of Telecommunication.<br> <br> My issues deal with, incorrect billing, to non existent service and not surprisingly tons of issues to do with the actual service im paying for.<br> <br> After providing neotel with a bank statement they failed to debit my account as they were supposed to , this happened for two months and i was called and told to pay a double debit which i advised them to debit my account after giving my banking details AGAIN, alas amazingly Neotel failed to debit my account once again and then requested i make a payment for all three months, we arranged a payment where i would pay off the outstanding amount with two payments, after the two payments were payed Neotel then took a third payment which was higher than my subscription fee which shouldve been up to date. Now im phoning to get my money back and WOW you dont have a signed copy of my contract in place AMAZING. I wont be surprised if the CEO of neotel was once an engineer at PRASA