Endless connectivity problems - no end to issues

We have had Neotel wireless internet for 6 months with endless connectivity problems from the start. When logging a call, suddenly the line is stable again. This happened a few times. Other times, it was signal problems. When you follow up on the reference number, you have to go through the whole rigmarole again. <br> <br> The last 3 months our connectivity problem seemed to get worse and stayed off for longer, until now when we started up for the new year we don't have any internet connectivity at all. Surely by this time, through all the call logs, Neotel must realize there is a problem, and nobody will take the next step (or should I say ... \go the extra mile") to come out and investigate. <br> <br> This is causing a lot of frustration from employees and precious working hours wasted.<br> """