Dont get Neotel!!!

We have two lines, one 15g for my boss's home and one 25g for work. They are not on the same premises. Last month they cut both lines off because the 15g was used up. We still had about 8g left on the 25g line. I phoned and asked how they could cut off the business one when we still have data left on it. Their response because we had reached our limit on the 15g one and because its on the same account. Fine. They told me I had to increase the limit. Which I did so we could have our 25g working again. Now I get an invoice for the 15g that is R2000 rand. They had put both on again. I didn't ask for that. I only wanted the 25g on which was owed to us. Seeing that we still had data left on that one. This was the 2nd time they had did this. They have been *****ing the remaining data left on the 25g because the 15g had run out.

The boys at my boss's house had been using the 15g because it was on again. Fine. But why should I have increased the credit limit just so that I could have the 25g be put on again, which still had data on. We have now gone to Telkom for our business. Telkom might be bad, but NEOTEL you are the worst. People stay with the bad before you go over to the WORST!!

I know I screamed at the operator. But if I am trying to explain something and they cut in with the same story I heard 2 minutes ago. I lose it.