CS
Charles S

1 reviews | Active since May 2011

29 Jun 2015, 22:02

Does no-one know what a statement of account is?

I have requested on numerous occasions a reconciliation statement of my account with this company.<br> All they send is an invoice with the outstanding amount and say this is the statement. <br> THE DOCUMENT IS PRINTED CLEARLY INVOICE<br> Maybe Hello Peter can help

0
Replies (1)
Neotel
Neotel's reply30 Jun 2015, 10:34
Official
Hello charl345,

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Kind Regards,
Customer Service Team