Do not use Neotel, they cannot recon an account

I have always paid on time, using the correct banking details, and reference number, paying via eft.<br> <br> Guess what, they suspend my account, because someone is not doing their job in accounts and cannot allocate a payment on time. I have to phone them time and again, month in and out and tell them that. <br> <br> What irritation and a complete waste of time.<br> I feel like cancelling my contract.<br> then the callcentre has an attitude that you cannot speak to a supervisor that can look into the problem, not only is the service bad their attitude is by far the worst. <br> <br> <br> <br>