Disgusting Service from Neotel! Watch your Bank AC

Disgusting service from Neotel. Debited my bank account on 26th May for R1800. To date payment has not been allocated. Trying for weeks to get they to resolve the query. Neotel terminated the service on Monday 3rd August.. I paid again to speed up the re-connection. No One has a clue whats going on. Disgusting service. No one returns your calls - promises being made with no action. sent them all evidence of payment!!!! *****S!!!!