1 reviews | Active since Jun 2017
DISCONNECTED MY NUMBER A MONTH AFTER BUYING IT!!!!
<p>So a month or so ago, I went out and bought a Neotel 3G ****le for internet usage whenever I'm not at work and paid CASH as it would be prepaid. Initially I had minimal issues, mainly being the frustration figuring out how to dial or check the balance. When I bought it, I also got a 7GB voucher and loaded it. The last time I used it was on the 21/5/2017, I checked the balance and had 6.2GB left. On the 25/05/2017, I plug it in and lo and behold, it can't "connect to the remote computer". Now as I've been busy, I only got around to calling Neotel on the 30/5/2017 and after almost an hour of both myself and the agent trying to figure out what the hell was going on, the agent comes to the conclusion that the number has been disconnected as it hadn't been in use in MONTHS. I had just bought the damn thing a month ago. Anyway, after being told that it could take up to two days to reconnect the number, I give up and accept that my boss may fire me as I can't acess the internet on my laptop. Surprisingly, the agent I had spoken to that morning left me a voice message to say the number had been reconnected (Shout out to the agent named Freddie). Happily I bounded for my laptop, plugged the ****le in and BAM! All my data was gone. When trying to call them now, sadly an agent that barely spoke or understood English attempted to deal with the situation however as many people can relate, I don't have the patience for that. Well done Neotel, you're right on track with being a big pain in the butt like Telkom. Yay.<br />(Sorry for the long story.)</p>
