GB
Glenda B

1 reviews | Active since Feb 2018

16 Feb 2018, 09:30

debit order cancellation

I sent notification to Neotel requesting that my debit order be stopped as my contract had expired, and that was in June LAST YEAR, to date I still get billed every month and they have the cheek to get debt collectors to phone me about payment. Phoning them has brought no joy either. Please rectify immediately.

0
Replies (1)
Neotel
Neotel's reply16 Feb 2018, 17:42
Official

Hi Glenda , Thank you for sending this through. We have escalated this to our team and they will be in contact to assist. Your reference is SREQ_***6

Best regards,