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<p>Over the past 3-5months I have been having problems with my WIFI connection through Neotel. It works properly at most 1 week of the month BUT when it's not working I keep getting notifications that my data is being used up.</p> <p>I know all about background data and I have an app to track that. However, everyday I get the shock of my life when I receive my daily update. When i call the call centre all I get is we have escalated your query and we'll gt back to you. That's the end, I have never been called back. I am paying through my noise for a service I am not receiving. </p> <p> </p> <p>SO UNFAIR AND UNPROFESSIONAL NEOTEL!!!!!</p>