Data has been terrible for over a week

Item: Neotel
Rating: 1
Author: Abbey A

We have had little to no data service / wifi service for over a week. It is ridiculous that Neotel is advertising 99.999% uptime. this is just not true. With so many people complaining, Neotel has not been very forthcoming with information, updates or support I am, as we speak, looking for an alternative service provider and will look to cancel my Neotel account

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Replies (1)

Neotel's replyOfficial

04 Aug 2016, 11:13

Hi Abbey

Thanks for getting in touch. Unfortunately we are still experiencing issues which technicians are working around the clock to resolve. Once information becomes available we will update our customers

Neotel's reply04 Aug 2016, 11:13

Official

Hi Abbey

Thanks for getting in touch. Unfortunately we are still experiencing issues which technicians are working around the clock to resolve. Once information becomes available we will update our customers