CONTRACT CANCELLATION

Item: Neotel
Rating: 1
Author: pearl N

I called Neotel to request for contract cancellation - a month later, no one has contacted me despite several phone calls and emails All i want is to cancel this contract as it adds no value to me - the data i signed up for gets depleted within a week Can i please cancel this contract immediately

Helpful (0)

Replies (3)

Neotel's replyOfficial

22 Sept 2017, 18:41

Hi, Pearl. We are so sorry to hear this and we would like to escalate the matter to the team, kindly send us your Neotel account number and contact details.

Best regards,

Neotel's reply22 Sept 2017, 18:41

Official

Hi, Pearl. We are so sorry to hear this and we would like to escalate the matter to the team, kindly send us your Neotel account number and contact details.

Best regards,

pearl N's updateReviewer Update

23 Sept 2017, 13:11

Account Number: R***; Service Number: *** ***

pearl N's update23 Sept 2017, 13:11

Reviewer Update

Account Number: R***; Service Number: *** ***

Neotel's replyOfficial

23 Sept 2017, 17:29

Hi, Pearl. Thank you for sending these through, we have escalated the matter to the team and they will be in touch to assist. Please note your reference number SREQ_***7.

Best regards,

Neotel's reply23 Sept 2017, 17:29

Official

Hi, Pearl. Thank you for sending these through, we have escalated the matter to the team and they will be in touch to assist. Please note your reference number SREQ_***7.

Best regards,