NL
Nkey L

1 reviews | Active since Jan 2018

02 Jan 2018, 17:03

Continued debit order after 6 moths termination of contract

Neotel has really abused my account by keep debiting an amount of R731 each month although my contract was terminated 6 month ago. This is theft . They carried on debiting my account; the last one being on the Sunday on the 31/12/2017 in the morning at 7:18 am and I couldn't reverse it as it was a long weekend . I phoned Neotel H/O and they told me that my account was just R100 that i needed to pay but they keep debiting my account R731 each month. THIS NEED TO BE RESOLVE ASAP. That's THEFT DAY LIGHT !!!!!!!!!!!!!!!!!!!!

0
Replies (2)
NL
Nkey L's update05 Jan 2018, 18:15
Reviewer Update
I will be waiting.....
NL
Nkey L's update15 Jan 2018, 18:53
Reviewer Update
really now neotel. so after promising that the fault was on your side and that the contract wasnt closed, saying that was the reason of me being debit even when my contract ended now you are threatening me ??? I received this message from you guys.: Neotel Client *********** Avoid BAD CREDIT PROFILE, pay the arrears of R631.01 at ABSA NuDebt acc ********** 402 Ref: ND ********** . Phone ********** 647 / Whatsapp ********** 3417 to arrange payment. This is **************** and can not be tolerated. we need to pursuit you guys in justice now as it is unacceptable after keeping debiting my account **********ly now you want to scare me ???? PLEASE SORT OUT THIS ISSUE ONCE FOR ALL