Complete Failure in rendering services

After Receiving my new neotel phone i requested the number to be changed over from the old device to the new one. this was submitted and the number on my old devise was changed but the number to the new devise was not changed. <br> After 4 calls to the call center i had no resolution, on the 4th attempt i asked to speak to a team leader and was LAUGHED at and asked why. Eventually i was put on hold for Lindiwe and i was on hold for 10 minutes with no answer.<br> The 5th call i was told that i would have no number completely until 30 days have passed and i cannot change my number back to the old device.<br> <br> I was told that lindiwe would call me back and i am still waiting. In the meantime my business line is down and all of my online marketing ( about R20 per click ) has a number which is not working!<br> <br> This is disgusting service and i expected that being a customer since 2005 i would receive better<br> <br> If you do try contact me make sure that is is on my mobile <br>