PB
Pradeep B

1 reviews | Active since May 2017

08 May 2017, 10:15

Collection of Device

<p>Myinternet contract with Neotel ended and they are charging a R2000 fee for device collection </p>

0
Replies (2)
PB
Pradeep B's update11 May 2017, 13:13
Reviewer Update

How do you justify charging R2000 for a device collection

Furthermore this fee should be disclosed upfront when taking out the contract not afterwards

I am sure according to the new laws that this is *******

PB
Pradeep B's update11 May 2017, 13:13
Reviewer Update

Official private business reply:
Good day

Thanks for getting in touch, apologies for the inconvenience caused. A device collection fee is charged on all terminated contracts. If you have any further questions or concerns please feel free to contact us ********** 835