LS
Lingford S

1 reviews | Active since Jul 2014

08 Jun 2015, 20:31

Cheating

Neotel is playing robbing game with me. i bought 2GiG of date and it did not last for 3 days and i was checking my emails only no downloading nothing just emails. i thought maybe 2 GIG is to little i bought 4 GiG. wow that one was worse. i phone the to give me sites i visited and amount of data i consumed but no one did.<br> <br> They must tell us that their 2 GIG actually is 2 MB or something.

0
Replies (1)
Neotel
Neotel's reply08 Jun 2015, 21:59
Official
Hello Lingford,


We thank you for highlighting this problem to us.

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Kind Regards,
Customer Service Team

Best regards,