1 reviews | Active since Mar 2017

07 Mar 2017, 10:08

Cant cancell lines

<p>They are so bad, they don’t even deserve 1 star. I have tried cancelling numbers for our company for the past 6 months, and no joy. I have emailed the customer care, the retentions. I’ve phoned. I’ve got so many reference numbers, and everyone saying it will be resolved. We are being charged R700 a month for 7 lines I requested to cancel in August already. There is a line I’m still battling to cancel from 2015.</p> <p>I don’t think anyone nows what is going on. They are a bunch of *******.</p>

0
Replies (1)
Neotel
Neotel's reply07 Mar 2017, 11:50
Official

Good morning, we have escalated this to our team to urgently assist you in terminating your contracts. We will continue to assist you and send feedback on Facebook

Best regards,