DC
Dynamic C

1 reviews | Active since Jul 2016

25 Oct 2016, 20:23

Cannot honour their agreement

<p>Once again, I am forced to highlight my dissatisfaction with Neotel. Paying a small fortune for a Neotel 4mbs line. I dont miss a payment and they cannot adhere to their agreement. A 4mbs line is what Im paying for. I cannot receive more than 2mbs. Please explain why I need to do this every 2-3 months. I am more than angry to say the least. R ********** 20</p>

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Replies (1)
Neotel
Neotel's reply01 Nov 2016, 15:04
Official

Good afternoon,

Thanks for getting in touch, we would like to escalate this to our team and look into your speeds, Hello Peter blocks your account number. Please kindly resend your previous reference and acc number in your reply.

Best regards,