BLACKLISTED AGAIN FOR A ********** ACCOUNT

In 2013 I went through a frustrating process of clearing my name from a number of blacklisting agencies that Neotel had registered my name with. They had done this because my ID was **********ly used to open an account with them. My name was finally cleared.<br> Now I have just found out that they again registered me with Experian.<br> Do they not keep records?<br> <br> When I called their reception told me the person who deals with such things knocked off early. <br> When I requested to speak to their manager she put me on hold for over 10 minutes until I dropped.<br> <br> This is unprofessional and unacceptable from Neotel.<br> I wonder if this is the way they do business.