EN
Edwin N
1 reviews | Active since Nov 2015
21 Jan 2016, 10:50
Billing problem
I'm here to complain about two debits that went through November and December. Both debits contain pro-rated data and Activation fee. Why on earth should I pay for pro rated data and activation fee twice?<br> I don't understand Neotel billing system. I understand I should pay activation fee once on any contract agreement, not twice. Really very disappointed on their service. <br> <br> <br> ***<br> ***
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Neotel's replyOfficial
21 Jan 2016, 15:36Hello nengos,
We are sorry to hear this. We have followed up with our team and they will be in contact soon. Your reference number is SREQ_***0 : 1. Regards, The Neotel Team
We are sorry to hear this. We have followed up with our team and they will be in contact soon. Your reference number is SREQ_***0 : 1. Regards, The Neotel Team
Best regards,
Neotel's reply21 Jan 2016, 15:36
Official
Hello nengos,
We are sorry to hear this. We have followed up with our team and they will be in contact soon. Your reference number is SREQ_***0 : 1. Regards, The Neotel Team
We are sorry to hear this. We have followed up with our team and they will be in contact soon. Your reference number is SREQ_***0 : 1. Regards, The Neotel Team
Best regards,