Billing for non-services

<p>I cancelled my Neotel service after my 2 year contract expired. The cancellation was done for October, Neotel said they wanted 20 working day notice. I put the notice on the 4th and the services was cancelled on the 24th. However, Neotel had debited a full October payment for the services and they havent paid me the Pro-Rata amount.</p> <p> </p> <p>In addition, on the 2nd of November, they debited me R1,199 for a service that doesnt exist. Calling them is a frustrating experience, from waiting for the systems that don't want to start, to having another day when they can receive new invoices.</p> <p> </p> <p> </p>