JS
Johan S

1 reviews | Active since Jun 2015

23 Jun 2015, 16:45

BE VERY CAREFUL WHEN SIGNING UP WITH NEOTEL

When signing up with Neotel they promise at least .3MBPA with their WIFI router<br> However the best I get is .18MBPS<br> Despite writing numerous emails (7) they do not respond to rectify the problem<br> So save yourself the pain and use another service provider<br>

0
Replies (1)
Neotel
Neotel's reply24 Jun 2015, 07:12
Official
Hello Swartou,

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Kind Regards,
Customer Service Team