BL
BONNIE L

1 reviews | Active since Jul 2016

06 Jul 2016, 08:01

BAD SERVICE ******* SERVICE NEOTEL NEOTEL

<p>tHE BAD SERVICE I HAVE RECIVED FROM NEOTEL ITS REALLY DIGUSTING, I CANCELLED MY CONTRACT RETURNED THE DEVICE BUT FOR SOME REASON I THEY KEPT DEBITING MY ACCOUNT.</p> <p>I CALLED THEIR CUSTOMER SERVICE TO FIND OUT WHY I WAS PUT ON HOLD FOR 1HOUR, I MEAN 1 HOUR WHAT KIND OF BUSINESS ARE THEY RUNNING.</p> <p>THE NEXT DAY 08 JUNE 2016 I SPOKE TO A LADY NAMED BUSI SHE PROMISED TO GET BACK TO ME TO DATE I AM STILL WAITING.</p> <p> </p> <p>CALLED THE NEXT WEEK I SPOKE TO ATTICIA SAME THING TO DATE I AM STILL WAITING,</p> <p>TO MY SUPRISE TODAY 06.07.2016 I GOT A CALL FROM CREDITORS SAYING I AM OWING.</p> <p> </p> <p>ME OWING REALLY THANK GOD I HAVE ALL THOSE E-MAILS TO PROVE MY CANCELLATION.</p>

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Replies (1)
Neotel
Neotel's reply07 Jul 2016, 10:58
Official

Hi Bonnie

Thanks for getting in touch. We have escalated this to our team to have either Busi and Atticia give you a call and have them assist in resolving your issue as soon as possible. Sorry for the inconvenience.