jV
jan V

1 reviews | Active since Dec 2010

12 Aug 2016, 08:06

BAD Service and Worse Internet

<p>I have cancelled Neotel 2 days ago because from 01/08 I have been paying for 8mbps line and have note received the service. I got between 0.5 and 2.5mbps. I have called and emailed at least 3 times a day.</p> <p>They still could not not get it right.</p> <p>Now I received an email that they have a 20 day cancellation policy. So they want to charge me for 20 more days of them not delivering a service.</p> <p>You are the worst service provider in SA.</p>

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Replies (1)
Neotel
Neotel's reply12 Aug 2016, 10:31
Official

Hi Jan,

Thank you for getting in touch. We are sorry to hear this and have sent your feedback to our team.