Bad Service and false advertising

<p> On the 31st December 2017 I bought 2Gigs of data and loaded it on my talking device. 2days later I am trying to connect so I decide to give Neotel a call for them to assist. At the end of the call i asked how much data do I have and I am told I am that I am only left with 300 MB.I asked why and was told that some of my data was converted to talk time, i didnt ask for that as I bought data because I needed it. Then they tell me that for me to get the full 2GB i need to purchase their device for that. Why do they decide what to do with my data and who did they inform that you need a specific device to get the data for the amount that you paid for. I want my 1700data because that is what I bought when I went to the store. Stop taking people for a ride with your false advertising.</p> <p> </p> <p>Mxolisi Khumalo</p> <p> ********** 541</p>