Bad Service and Bad Weather Issues.

<p>First problem is that our line is constantly down due to bad weather. Clouds, Rainfall, Thunder. You name the weather circumstances, all the same to neotel. NOTHING WORKS IN BAD WEATHER. Then we complain and complain, and threat to not pay. Then our line gets suspended after 2 weeks we realize it is our line that is now suspended, not bad weather. We phone them and they said we need to pay R 2200 for the outstanding balance. We paid on the 28th of November 2016. 2 nights ago, on the 12th of December, our line goes off again due to bad weather, when we phoned them today, they said it is due to us not paid! we now must pay another R 1100. Never did anyone tell us this nonsense, and they said that the line will get suspeneded again due to the automated system they have. We need people to come and activate our line, as we will pay the R2200 on the 22nd of December and they also need to sort out this bad weather nonsense.</p> <p>We have had enough of Neotel and we strongly advise any new comers to go the Telkom Route. We realize that Telkom is a lot slower. But we have family using Telkom, they are FAR Cheaper. They have no problems with bad weather, and they get the promised speeds, sometimes a bit faster than what they are promised. they pay for a 10Mbps line what we are paying for a 4Mbps line.</p>