BAD SERVICE

I called in to apply for a cordless landline for home use . I was answered by Kabelo Molefe. Went through options I ended up choosing mine. All the requirements so I sent an email no response from this guy. Next thing I call him asking how come you are not responding to my emails woooow I got an answer and a half. so I am the one who needs service not attitude I think Neotel does not train consultants this guy is in the wrong place. I send emails ASKING him to respond and the cost of the phone no response I call the lady tells me he is available please hold next minute he is not available. I don't know does neotel think that we have time to play hide and seek. all I want is a phone come on. Finally got hold of a consultant who had manners and assisted me. But that first service worst experience of my life. NEOTEL YOU NEED TO TRAIN YOUR STAFF ESPECIALLY IF IN SALES HOW DO YOU SELL ATTITUDE .