Bad Service

<p>On the 1st of January 2017 a debit order was done on my fnb account but unfortunately the debit order didn't go through and an sms notified me on the 6th. I wrote an email on the 6th informing neotel that they can debit the account. Their consultant Mmabadisa Mokoena rep**** indicating that she will notify their account department to debit the account. Up to now I'm still waiting and my service has been disconnected. Since I use the Wi Fi for business purposes i'm really sad. My account no.is R500 011 and the Ref no. FCR_ ********** 31.CAPE</p>