Bad Service

I approached Neotel for a line rental and connection for my business in early March 2015, even then it was a hassle just to get someone to help me with my application. The call centre sends you from 1 person to the other and never get back to customers.<br> I eventually got assistance and it took more than a month for them to come and install their connection at my business. The installation was faulty/incomplete and I again had to wait for days before someone came and repaired same, all the while I has also been invoiced for a service I was not using because there had been no installations.<br> Once the faulty installations were repaired I have only been able to make calls for about a week and then my phones were cut due to my \credit limit". The contract I have with Neotel does not a credit limit and I have brought this to their attention. The email notification I received states that only internal calls and calls to the Neotel contact centre will be allowed which is a big fat lie because I cant even make calls to Neotel due to this credit limit of theirs.<br> I have brought the matter to Neotel's attention and there has been no feedback. My business is suffering and they seem to not care!!"""