Bad Service

<p>On the 30th May 2017 I bought the Axesstel SP100 prepaid phone which Obakeng Lekgeu recommended when I wanted to buy a prepaid landline phone he was a good sales person communicated everything to me he told me they'll bring it to my place he even sent me an email when they dispatched it.</p> <p> </p> <p>The problem started when they delivered the phone on Monday instead of Friday, I found out that the phone is not working after I charged it. I phoned Neotel on Tuesday 6th June 2017 I was on a phone for an Hour after I explained that the phone is not working, they sent me from one person to the other at the end they told to bring it for exchange. I asked them if I can take it to Menlyn since it is in Pretoria and probably closer to where I am they told I should go to Midrand or Fourways since it the only places they have the phone.</p> <p> </p> <p>So I went to Midrand on Wednesday the following day only to be greated with a sour face lady at Neotel Midrand I forgot to take her name she told me she can't help me and there is nothing she can do. I had to tell her that I was sent there to get the phone exchanged, then she told me they don't have the phones because they ran out of stock for over a month.</p> <p>What I don't understand is why they made me waste my time and money to go to Midrand when they didn't have any phone in stock, I asked the lady to call Obakeng Lekgeu he confirmed my story and after she made other calls she told me they will deliver the working phone within 24 to 48 hour those hours has long passed. I'm on 3rd week without phone since I bought it, do I have to wait a Year before I get one? and do I have to lose money phoning and going back and forth just to get a phone???? </p>