Bad experience leaves sour taste.

<p>I was looking to purchase the Neotel DataCard/ Black ****le and the wireless F261 landline. Since I have been in contact with many Neotel consultants I had no problem with any of they, tehy were friendly, they took the time to expalin things and they all helped me to find out the best product to get.</p> <p>After making a decision on what to get, I called multiple stores. I was told that the landline was out of stock at the moment. I understood that. However when it came to the data card I had intially gone to the store in Cedar square since I has some work to do acound the area. I receieved bad services the people there didnt even want to help me or answer my questions, they were rude. When I walked in a lady was already fighting with them. But thats was none of my business. After asking what i wanted I was told to call first before I come the next time.</p> <p> </p> <p>A few weeks down the line I called the store at cedar square to find out if they have stock of the datacard they told me they have stock and I was told what to bring and find out fistly if i have coverage. All was well on my side the following day I made time to drive 50Km to buy the data card. when I get to the store i was told that there was not stock.</p> <p> </p> <p>Now imagine how I am feeling after i called to confirm if there is sock, organised all the papers they required, driving so far and to find out all of that was a waste.</p> <p> </p> <p>I met another guy at the same time who also confirmed to find out of there is stock before he came. We found out that the person we is actually answering the phone is the guard who doesnt know the products that are being sold or if there is stock or not. He just tells everyone that there is stock and what the prices are.</p> <p> </p> <p>Firstly I find this absolutely disrespectful for consumers to be assistant in this way as they are inconvienced by the lack of incompetence in tjis store. The people did not even apologise for the inconviened they have costed me. </p> <p> </p> <p> </p>