Bad customer service/delivery/practices

I am just so dissapointed in Neotel. When i saw there call rates I was so excited to use them.I app**** for a contract at Neotel for a smart 300 package. They came back to me saying that I had adverse payment history with certain institutions. I phoned all institutions in question and got letters stating that I actually don't owe them any outstanding amounts and my accounts are up to date. I tried to apply for prepaid service which I would pay cash for. What frustrates me is that if you buy prepaid you do not get a nomadic number(use in joburg and pretoria) on prepaid you can only get a number that works in a little part of joburg. so i would have to use to different sim cards and numbers.(very inconvenient) and not customer friendly. Then the final straw was that I advised Neotel that I would pay cash upfront for R300 times 24 months equals R7200. Just so I can get the Nomadic number? They advised no this would not be possible. I can apply in two years time. I feel that Neotel don't actually want customers. and there restrictive policies reflect that. I have asked all the staff in call center as too why i cant have the nomadic number if i Buy phone cash and just use airtime.