bad attitude and disinterested to help

Neotel <br> <br> my name is; Sfiso Abram Skosana<br> <br> I recently bought a k203 model at Neotel outlet in Menlyn; contact no ***, its about four months now, this year January it was refusing to open wen i punched in the registered password. I took it back they told me there's nothing they can do to assist me (the sales rep assisting me was Tebogo) now my business is suffering due to this issue. i am really disappointed in them how are they expecting me to buy another phone when m not the faulty one. <br> <br>