Aweful customer service

<p>In December I cancelled my Wi-Max contract with Neotel because of non-delivery of service. As requested from Neotel I cancelled in writing - this however did not halt Neotel who have subsequently billed me for December 2016 and January even though I have sent more reminders that I cancelled my contract in December 2016. They could not provide the service and yet they still want to charge me. The ********* practice doesn't stop there - I received a message today from Nudebt (a collections company) asking me to pay to avoid any bad credit. If there is any executive at Neotel that is interested in stopping the bad the aweful customer service please can you take this seriously.</p>