QB
Quintin B
1 reviews | Active since Jul 2011
11 Aug 2015, 10:12
Avoid neotel
In Feb 2015, I purchased the neotel mifi modem from Postnet The Glen. I was allocated the number 088******. It was working with out error until the 7th August, and it showed as \Limited"which usually is an error when I have no data. So I purchased an extra 2Gig on Saturday.<br> <br> I then called the call centre on Sunday"
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Neotel's replyOfficial
11 Aug 2015, 10:54Hello quinheidi,
Thanks for getting in touch although we are terribly sorry to hear that this has been your experience.
Thank you for supplying the relevant details relating to the matter.
We have escalated your complaint and will have you contacted as soon as possible in order to resolve.
Kind regards,
The Neotel Team
Thanks for getting in touch although we are terribly sorry to hear that this has been your experience.
Thank you for supplying the relevant details relating to the matter.
We have escalated your complaint and will have you contacted as soon as possible in order to resolve.
Kind regards,
The Neotel Team
Best regards,
Neotel's reply11 Aug 2015, 10:54
Official
Hello quinheidi,
Thanks for getting in touch although we are terribly sorry to hear that this has been your experience.
Thank you for supplying the relevant details relating to the matter.
We have escalated your complaint and will have you contacted as soon as possible in order to resolve.
Kind regards,
The Neotel Team
Thanks for getting in touch although we are terribly sorry to hear that this has been your experience.
Thank you for supplying the relevant details relating to the matter.
We have escalated your complaint and will have you contacted as soon as possible in order to resolve.
Kind regards,
The Neotel Team
Best regards,