1 reviews | Active since Dec 2016
Avoid at all costs!
<p>We've had Neotel for 4 years and it's been a waste of time. The technology is unreliable and so requires constant attention. About a dozen call-out etc, so many I've memorised their call centre number.</p> <p>Dropouts, slow speeds, unreliable connection, it's a freaking nightmare.</p> <p>Latest little episode, reported a problem 9:30am 20 December 2016, got the first call back midday 22 December 2016. Then got told they can fix the problem on 28 December. I said no way.</p> <p>It's the 21st century, the internet is essential for business Neotel!! THIS is what it means being with Neotel. Expect no service and pretty much a couldn't care less attitude. You'll get plenty of "apologise for the inconvenience" platitudes, reading from prepared answers but drone like. No intelligence behind the voice. Stay the F away from Neotel. </p>
We are truly sorry to hear about your issues experienced. If there is anything we can assist with, please send us a message on the Neotel Facebook page, or our official Twitter account and we will gladly assist.
We are truly sorry to hear about your issues experienced. If there is anything we can assist with, please send us a message on the Neotel Facebook page, or our official Twitter account and we will gladly assist.
