SG
Shana G
1 reviews | Active since Sept 2012
22 Sept 2017, 12:46
Appalling service and Continuous Damaged Phone delivered
We have been neotel clients for many years with more than 1 company contract. Since last year December 2016 we have been begging neotel to swop our Axess-Tel Sp100 smartphone because we recieved a faulty device. I was speaking to a consultant by the name of Katleho but he really wasn't interested in my queries. I've now had 3 faulty phones delivered to my office and for 9 months have not been able to use our company smart phone! It's shocking that Neotel is quick to take money out of our accounts but when they need to provide a service where are they? I want a WORKING DUAL-SIM SMARTPHONE FOR MY NEOTEL SIM CARD AND OFFICE SIM CARD LIKE NEOTEL PROMISED! DELIVER WHAT YOU PROMISE!
Helpful (0)
Replies (2)0
Replies (2)SG
Shana G's updateReviewer Update
22 Sept 2017, 18:56 ********** 111 this is the EXACT same response you people have been giving us for 9 months! Why don't you just say you don't have any smartphones that actually work and that's why it was discontinued? Why not just refund us for the 9 months of having NO PHONE?
SG
Shana G's update22 Sept 2017, 18:56
Reviewer Update
********** 111 this is the EXACT same response you people have been giving us for 9 months! Why don't you just say you don't have any smartphones that actually work and that's why it was discontinued? Why not just refund us for the 9 months of having NO PHONE?
SG
Shana G's updateReviewer Update
26 Sept 2017, 11:46What is happening with this? We are still sitting with a broken cell phone? I have no business phone and it's getting real frustrating!!!!!!
SG
Shana G's update26 Sept 2017, 11:46
Reviewer Update
What is happening with this? We are still sitting with a broken cell phone? I have no business phone and it's getting real frustrating!!!!!!