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JH
Jacques H

1 reviews | Active since Nov 2014

01 Sept 2017, 07:28

Apologies

Don't do business with Neotel. You will get abused financially. They have no idea of ethical business. My experience was indeed vivid. Further they have NUDEBT threats hanging like a sword over your head. Threats, terrible service, no support, late billing and cheap apolgies. Thats Neotel.

0
Replies (8)
JH
Jacques H's update01 Sept 2017, 07:31
Reviewer Update
Well done Neotel you are just as useless as Telkom.. toooooo much BEE focused. Less customer focus = close your doors
JH
Jacques H's update01 Sept 2017, 08:05
Reviewer Update
Hence the reason why Latif was so quick to recommend me to ICASA, he knows they are just as useless as Neotel. So fact Neotel abuses clients rights as they know they are untouchable. Just another way of abusing systems.
Neotel
Neotel's reply01 Sept 2017, 19:56
Official

Hi, Jacques. We are so sorry to hear about your experience. Kindly send us your Neotel account number and contact details so we can escalate this to the team.

Best regards,

JH
Jacques H's update01 Sept 2017, 20:00
Reviewer Update
Please keep your apologies. It is meaningless and totally unappreciated. I pay you with money, not cheap apologies. So South Africa once again their are sorry to hear about almost 2 years experience they caused for me. You are pathetic
JH
Jacques H's update01 Sept 2017, 20:01
Reviewer Update
It was escalated to Latif. Ask him
Neotel
Neotel's reply04 Sept 2017, 08:28
Official

Hi Jenrico

Please send us your Neotel account number so that we can follow up on your query and provide feedback? Thank you

Best regards,

JH
Jacques H's update04 Sept 2017, 09:00
Reviewer Update
R***, Excuses - that's all you are. APOLOGIES for everything but from my side, apologies means nothing. One way street relationship. You suck. You ***** money and then apologise? Further then intimidate and threaten with NUDEBT? ***?
Neotel
Neotel's reply04 Sept 2017, 11:47
Official

Thank you for your account number, we have sent your feedback to our team to address. Your reference is SREQ_***

Best regards,